Terms & Conditions

WC Plus (hereinafter also referred to as “Company”, “we”, “our” or “us”) operates www.wcplus.co (“Website”) as well as any other related products and services (collectively, the “Services“).

These Terms of Service (“Terms”) govern the Products and use of the Services provided by the Company. By accessing and/or otherwise using the Services in any manner, you, therefore, agree that you have read and accepted these Terms. We reserve the right to modify these Terms, without notice, at any time. You understand that your continued use of the Services after these Terms have been modified constitutes your acceptance of these Terms as amended.

Regularly checking and reviewing this page ensures that you are updated on the terms and conditions governing your use of the Services.

If we believe that the modifications are material, we will notify you of the changes by posting a notice on our Website, or emailing you at the email address provided to us by you, and as we may deem appropriate. What constitutes a material change will be determined by us, at our sole and absolute discretion.

AGREEMENT TO TERMS

constitutes an agreement between you and the Company (hereinafter the “User Agreement”). You may not use the Services if you do not accept the Terms or are unable to be bound by the Terms. Your use of the Website is at your own risk, including the risk that you might be exposed to content that is objectionable, or otherwise inappropriate.

The terms ‘user(s)’, “your” and ‘you’ hereunder refer to the person visiting, accessing, browsing through and/or using the Website at any point in time.

IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY. PLEASE READ THIS AGREEMENT THOROUGHLY AND CAREFULLY.

ELIGIBILITY

In order to use the Website, You need to be 18 (eighteen) years of age or older. The Website may only be used or accessed by such Persons who can enter into and perform legally binding contracts under the applicable laws.

WC Plus shall not be liable in case of any false information is provided by the User including the User’s age and the User and/or his natural or appointed guardian alone shall be liable for the consequences as per the applicable laws.

WC Plus disclaims all liability arising out of such unauthorised use of the Website and any third-party liability arising out of Your use of the Website if You are a minor.

REGISTRATION, ACCOUNTS, AND PASSWORDS

A User(s) is required to create an account by using an email and password and providing the necessary details about them in order to use our Services.

It’s important that you provide us with accurate, complete and up-to-date information for your Account and you agree to update such information, as needed, to keep it accurate, complete and up-to-date. If you don’t, we might have to suspend or terminate your Account. You agree that you won’t disclose your Account password to anyone and you’ll notify us immediately of any unauthorized use of your Account. User(s) are responsible for the personal protection and security of any password or email you may use to access the Website. You are responsible for all activity conducted on the Website that can be linked or traced back to your email or password. You are obligated to immediately report a lost or stolen password or email to our Customer Service. If you believe someone has used your password or account without your authorization, you must notify Customer Service immediately.

WC Plus shall not be responsible in any manner whatsoever for the authenticity of the personal information or sensitive personal data or information supplied by the User to the Company or to any other person acting on behalf of the Company.

You are prohibited from misrepresenting Your identity and agree not to represent Yourself as another User or login/ register using the identity of any other Person. You are responsible to maintain and promptly update the information provided while signing up or verifying or for any other purpose on the Website to ensure that the information provided by You is true, accurate, current, complete and not misleading at all times.

If You provide any information that is untrue, inaccurate, misleading, not current or incomplete or Company has reasonable grounds to believe that such information is untrue, inaccurate, misleading, not current or incomplete, or not in accordance with this Agreement, Company reserves the right to indefinitely suspend or terminate or block Your use or access to the Website in any manner whatsoever. Should any other User or Person act upon such untrue, inaccurate, not current or incomplete information provided or verified by You, Company, and its Personnel shall not be liable for any damages, Losses, direct, indirect, immediate or remote, interests or claims resulting from such information to You or to any third party. You hereby agree and undertake to indemnify and hold harmless the Company, and its Personnel in accordance with the Indemnity clause contained in these Terms.

WC Plus reserve the right to access and disclose any information, including user names of accounts, and other information, to comply with applicable laws.

EMAIL COMMUNICATION

By purchasing on the Website or otherwise creating an account on the Website, you understand that WC Plus may send you communications or data regarding our products and services. You agree to receive such communications from us.

Unless such email is necessary to facilitate a transaction, such as to complete a sale or provide you with information related to a purchase, we will give you the opportunity to opt-out of receiving these commercial emails from us by following the opt-out instructions provided in such message(s). Opting out may prevent you from receiving email messages regarding special offers, improvements, or other updates.

You also agree that all notices, disclosures, agreements, and other communications we provide you by email satisfy any legal requirement that such communications be in writing. Your consent to receive communications and do business by email, and our agreement to do so, applies to all your interactions and transactions with the Company. Please keep us informed of any changes in your email address so you may continue to receive our communications without interruption.

OWNERSHIP

All plugins provided by WP Plus are the exclusive property of WP Plus, and we strictly prohibit any claim of intellectual or exclusive ownership rights over our products. We provide our plugins “as is” without any warranty of any kind, whether expressed or implied. We do not guarantee or warrant the performance, functionality, or compatibility of our plugins. The use of our plugins is entirely at the user’s own risk. We shall not be held liable for any damages, including but not limited to, direct, indirect, special, incidental, or consequential damages or losses that occur due to the use or inability to use our plugins. This includes any damages resulting from errors, interruptions, defects, or any other issues related to the plugins. It is the user’s responsibility to ensure the suitability and compatibility of the plugins for their specific needs and purposes. By using our plugins, you agree to indemnify and hold WP Plus harmless from any claims, losses, damages, or liabilities arising out of your use or reliance on the plugins.

CONFIDENTIALITY

You agree to maintain the confidentiality and non-disclosure of any Confidential Information acquired, learned, or provided by WC Plus during the term of this Agreement or following its expiration or termination. “Confidential Information” refers to any information marked as confidential or that would reasonably be considered confidential under the circumstances. This includes, but is not limited to, business plans, customer lists, operating procedures, trade secrets, design formulas and programming code, know-how and processes, computer programs, and any inventions, discoveries, or improvements of any kind. You are responsible for safeguarding and ensuring that this Confidential Information is not disclosed to any third party without the prior written consent of WC Plus. These confidentiality obligations remain in effect indefinitely and survive the termination or expiration of this Agreement.

PLUGIN LICENSE

WC Plus and all its extensions, unless otherwise specified, are licensed under the GNU General Public License http://www.gnu.org/licenses/gpl.html (GPL) version 2.0 or any later version.

ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this Website is not accurate, complete, or current. The material on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this Website is at your own risk.
We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our Website. You agree that it is your responsibility to monitor changes to our Website.

PAYMENT AND DELIVERY

Once your payment has been successfully processed, an email will be sent to you containing your order number and other important purchase information. Your license key, which is necessary for activating the plugin, can be found in your account area along with the available plugin downloads. To download the plugin, simply log into the account that was created for you during the purchase and click on the appropriate link.

In the event that you do not receive an email with your purchase information, please don’t hesitate to contact us, and we will gladly assist you in retrieving the necessary details.

Please note that access to re-download purchased files will be granted as long as your license key remains valid. If your license key expires, access to the associated files will be temporarily discontinued until the license key is renewed. This includes access to previous versions of the plugin that were available at the time when the license key was active.

SUPPORT AND MAINTENANCE

Support for WC Plus plugins, provided by WC Plus, is exclusively available to customers with an active, paid support license. The support period, along with updates and plugin downloads, is granted for one year from the original purchase date based on the specific license acquired. To continue receiving support, updates, and access to plugin files after the initial year, the license must be renewed.

We are committed to providing support as long as WC Plus remains actively developed. However, please note that there are certain circumstances under which WC Plus may no longer be responsible for offering support. These include scenarios where WC Plus ceases active development as a viable product under WC Plus, where WC Plus or its parent company undergoes a change in ownership, or in the event that WordPress itself is no longer actively developed.

While we strive to provide comprehensive support, we cannot guarantee complete satisfaction for every support query. We will make every effort to address and assist with inquiries to the best of our abilities. Your understanding is appreciated as we work diligently to provide the best possible support experience for our valued customers.

SUBSCRIPTION AUTOMATIC RENEWAL

Your subscription will automatically renew at the end of each subscription period unless you cancel your subscription before the end of the current subscription period. If you do not cancel your subscription, we will automatically charge your payment method on file for the subscription fees.

You agree that your account will be subject to this automatic renewal feature. If you want to change or terminate your subscription, you can anytime change or terminate the subscription.

By subscribing, you authorize the Company to charge your provided payment method now and again at the beginning of any Renewal Term. You also authorize the Company to charge you for any sales or similar taxes that may be imposed on your subscription payments. Upon the renewal of your subscription, if the Company does not receive payment from your payment method or payment method provider, (i) you agree to pay all amounts due on your account upon demand, and/or (ii) you agree that the Company may either terminate or suspend your subscription and continue to attempt to charge your payment method until payment is received.

SUBSCRIPTION CANCELLATION

You may cancel your subscription at any time by logging into your account on our Website and following the cancellation instructions. If you cancel your subscription, you may use your subscription until the end of your then-current subscription term; your subscription will not be renewed after your then-current term expires, and you won’t be eligible for any refund of any portion of the subscription fee paid for the then-current subscription period.

REFUND POLICY

WC Plus operates under a strict no-refund policy. Once a purchase is made for our products or services, it is considered final and non-refundable. We do not provide refunds for any reason, including but not limited to dissatisfaction with the product, changes in business circumstances, or technical compatibility issues.

We encourage you to carefully review and evaluate our products or services before making a purchase. We provide detailed information, demos, and trials (where applicable) to ensure that you have sufficient knowledge and understanding of the features and functionalities offered.

In exceptional cases where a refund may be required due to legal obligations or statutory rights in your jurisdiction, please contact our support team to discuss your situation. Any decision regarding a refund will be at our sole discretion.

MODIFICATIONS IN PRODUCT, SERVICE AND PRICE

Prices for the products listed on our website are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Product and Service.

OFFERS AND DISCOUNT

The usage of any discount codes requires the code to be entered at the time of checkout to be valid. It is the responsibility of the customer to ensure that the discount has been applied before finalizing the order. Please note that discount codes cannot be used simultaneously with other discount codes or offers. In the event that multiple discounts have been applied, we reserve the right to refuse service.

USE OF WEBSITE

WC Plus is not responsible for any damages resulting from the use of the Website by anyone. You will not use the Website for any illegal purposes. You will (a) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (b) not interfere with or disrupt the use and enjoyment of the Website by other users, (c) not resell material on the Website, (d) not engage, directly or indirectly, in the transmission of “spam”, chain letters, junk mail or any other type of unsolicited communication, and (e) not defame, harass, abuse, or disrupt other users of the Website, (f) not to do or attempt to do any act which is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, trolling, propaganda or otherwise unlawful in any manner whatever.

WEBSITE SECURITY

You agree to use this website only in accordance with these Terms. In the event that your unauthorised use of this website results in loss or damage to any person who then brings a claim against us, you agree to indemnify us for all losses and/or damages arising from such claim.

As a user of this website you undertake:

  1. Not use our website in any way that causes or may cause damage to the website or impairment of the availability or accessibility of the website; or in any way that is unlawful, illegal, fraudulent, harmful, or in connection with any unlawful, illegal, fraudulent, or harmful activity or purpose;
  2. Not use our website to copy, store, host, transmit, send, use, publish or distribute any material that consists of (or is linked to) any spyware, virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software;
  3. Not conduct any systematic or automated data collection activities, including without limitation scraping, data mining, data extraction, and data harvesting on or in relation to our website without our express written consent;
  4. Not to knowingly or recklessly contravene, in the course of using this website, the provisions of any legal or regulatory requirements of any competent authority having jurisdiction over you or over any activity you undertake;
  5. Not to use this website to make unauthorised attempts to access or interfere with any of our systems or third party networks;
  6. Not to use this website to conduct any business or activity or solicit the performance of any activity that is prohibited by law;
  7. Not to use this website for the transmission or posting of any material which is defamatory, offensive or of an abusive or obscene or menacing nature or which infringes third party rights, or for the purpose of causing annoyance, inconvenience or needless anxiety to any third party, or send any message which you know to be false or make use of this website for such purpose(s);
  8. to inform us immediately of any claim or action against you for any use of this website and, on request from us, to immediately cease the act complained of.

We reserve the right but have no obligation, to monitor the materials posted on the Website. The Company shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms. Notwithstanding this right, You remain solely responsible for the content of the materials You post on the Website and in Your private messages. Please be advised that such content posted does not reflect the Company’s views. In no event shall the Company assume or have any responsibility or liability for any content posted or for any claims, damages or Losses resulting from the use of content and/or appearance of the content on the Website. You hereby represent and warrant that You have all necessary rights in and to all content which You provide and all information it contains and that such content shall not infringe any proprietary or intellectual property or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.

PRIVACY POLICY

The company will not intentionally disclose any personally identifying information about you to third parties, except where Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms. By using the Website, you signify your acceptance of the Privacy policy.
Members signing up for the Website are opting in to receive newsletters and other special offers through emails/notifications from the Website. If you do not wish to receive these emails, you may opt out anytime by unsubscribing.
Refer to our Privacy Policy.

INTELLECTUAL PROPERTY RIGHTS

“Intellectual Property Rights” means any and all rights existing from time to time under patent law, copyright law, moral rights law, trade secret law, trade mark law, unfair competition law, publicity rights law, privacy rights law, and any and all other proprietary rights, as well as, any and all applications, renewals, extensions, restorations and reinstatements thereof, now or hereafter in force and effect worldwide.

All material and content on the Website, including images, illustrations, text, graphics, logos, button icons, images, audio clips, plugins, digital downloads, data compilations and software, is our property, or the property of our affiliates or content suppliers, and is protected by the domestic as well as international intellectual property law, including copyright, authors’ rights, database rights laws, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us.

The compilation of all content on the Website is our exclusive property and is protected by domestic as well as international copyright and database rights laws.
You hereby agree to not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other Website or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.

PLUGIN LICENSE USAGE

By purchasing and/or downloading our plugin, you are granted a non-exclusive, non-transferable license to use the plugin on a single website domain or WordPress installation, in accordance with the terms and conditions outlined herein. You are prohibited from modifying, translating, reverse engineering, decompiling, or disassembling the plugin in any way. Additionally, distributing, sublicensing, or transferring the plugin to any third party is strictly prohibited.
Usage of the plugin must comply with all applicable laws, regulations, and third-party rights. Any copyright notices, trademarks, or other proprietary notices contained within the plugin must not be removed, altered, or obscured. Each license is valid for a single website domain or WordPress installation, and if you intend to use the plugin on multiple domains or installations, additional licenses must be obtained.

From time to time, updates or new versions of the plugin may be released. During the active support period, your license grants you access to these updates. After the support period expires, you may need to renew your license to continue receiving updates. All intellectual property rights associated with the plugin, including copyrights and trademarks, remain the sole property of WC Plus.

Failure to comply with the terms and conditions outlined herein may result in the termination of your license. In such cases, you must immediately cease using the plugin and remove all copies from your website and storage devices. This license agreement is governed by the laws of Australia, without regard to its conflict of law provisions.

Please note that this is a sample clause and should be customized to fit your specific requirements and legal jurisdiction. It is advisable to consult with a legal professional to ensure compliance with relevant laws and regulations.

AUTOMATIC UPDATES

As long as your license key remains valid and active, you will continue to receive automatic updates for WC Plus and its extensions. These updates ensure that your plugins are kept up to date with the latest features, improvements, and bug fixes. We highly recommend keeping your license subscription current to take advantage of the ongoing automatic updates.

Please note that the availability of automatic updates is contingent upon the validity and activation of your license key. Ensure that you maintain an active subscription to guarantee uninterrupted access to these updates for WC Plus and its extensions.

INDEMNIFICATION

You understand and agree that you are personally responsible for your behaviour on the Website. You agree to indemnify, defend and hold Company harmless from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys’ fees, resulting from or arising out of your use, misuse, or inability to use the Website or the Content, or any violation by you of these Terms.

DISCLAIMER OF WARRANTY

You acknowledge and agree that the Services are provided on an “as is” and “as available” basis, and that your use of or reliance upon the Services and any content, products or services accessed or obtained thereby is at your sole risk and discretion.

We do not represent or warrant that: (a) the use of the Services will be secure, timely, uninterrupted or error-free or that they will be compatible or operate in combination with any other hardware, software, system or data; (b) the Services will meet your requirements or expectations; (c) errors or defects in the Services will be corrected; or (d) the Services and our server(s) are free of viruses or other harmful components.

All conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, are hereby excluded and disclaimed to the fullest extent permitted under the law.
The Services may be subject to limitations, delays, and other problems inherent in the use of the Internet and electronic communications (including problems inherent to the computer or electronic device you use).

No advice or information, whether oral or written, obtained by you from us or from the Services shall create any representation, warranty or guarantee. Furthermore, you acknowledge that we have no obligation to support or maintain the Services.

We disclaim any and all liability or responsibility in relation to the Website Content made available through the Services. We are not responsible or liable in any manner for the third-party content and services associated with or utilised in connection with the Services, including the failure of such third-party content and services, including but not limited to the content and/or services of our Business Partners.

We maintain and shall have the right at any time to change, modify, correct, add to, discontinue, or retire any aspect or feature of the Website and/or the Services, including, but not limited to, hours of availability, equipment needed for access or use, or the availability of the Services (or any part thereof) on any particular device or communications service. We have no obligation to provide you and/or the Business Partners with notice of any such changes, and we are further under no obligation to provide you with any support, error corrections, updates, upgrades, bug fixes, and/or enhancements of the Website and/or the Services.

GOVERNING LAW AND JURISDICTION

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in all respects in accordance with the Laws of Australia and shall have exclusive jurisdiction over any dispute arising under this Agreement. The Courts of Victoria, Australia shall have exclusive and supervisory jurisdiction.

NOTICES

Legal notices must be served on the email address provided in the ‘Contact Us’ clause. Notice will be deemed given 48 hours after the email is sent unless the sending party is notified that the email address is invalid or that the email has not been delivered. Alternatively, we may give you legal notice by mail to the address provided by you during the registration process. In such case, notice will be deemed given three days after the date of mailing.

LEGAL DISPUTES

If a dispute arises between you and Company, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. We strongly encourage you to first contact us to seek a resolution. If your dispute is not resolved by contacting us, all legal notices and formal disputes should be sent to Company’s email id in accordance with the above-mentioned Clause. We agree to consider resolving the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation in accordance with the Laws of Australia. The Place for alternative dispute resolution is in Mornington, Victoria, Australia.

REMOVAL OF DOUBTS

Notwithstanding anything stated in this Regulation for any unforeseen issues arising, and not covered by this regulation, or in the event of differences of interpretation, the CEO of the Company may take a decision as he/she may deem fit. The decision of the CEO shall be final.

MISCELLANEOUS

Severability – The provision or part-provision of this Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this, agreement. If any provision or part-provision of this Agreement is invalid, illegal or unenforceable, the parties shall negotiate in good faith to amend such provision so that as amended, It is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision.”\

Entire Agreement – The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us. Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

Waiver – If you breach these Terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms.

Amendments – Notwithstanding anything contained hereinbefore, The Company may amend and implement the Terms, whenever required, in the interest of maintaining the standard and improving user experience without any prior notice and you shall be governed by such Terms so implemented from time to time. Please review the Terms from time to time on a regular basis since your ongoing use is subject to the Terms as amended.

Force Majeure – No one shall be liable for any delay or failure in performance due to events outside the defaulting Party’s reasonable control, including without limitation acts of God, earthquake, riots, war, acts of terrorism, fire, epidemics, or delays of common carriers or other circumstances beyond its reasonable control.

TERMINATION OF ACCOUNT

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

CONTACT US

After reviewing this policy, if you have any additional questions, concerning these Terms and Conditions, please contact us by sending an email to [email protected] by adding the word “Terms” in the subject line.

Last Updated: June 7, 2023.

WC Plus (hereinafter also referred to as “Company”, “we”, “our” or “us”) operates www.wcplus.co (“Website”) as well as any other related products and services (collectively, the “Services“). Our Privacy Policy (“Policy”) is in compliance with the General Data Protection Regulation (GDPR),  Privacy Act 1988 (Cth) (the Privacy Act) and California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA) governs your visit to our Website and explains how we collect, safeguard and disclose information that results from your use of our Service.

We take your privacy very seriously. In this Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Policy that you do not agree with, please discontinue the use of our Services immediately. 

We use your data to provide and improve Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Policy, the terms used in this Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions govern all use of our Service and together with the Policy constitute your agreement with us.

If this Policy is modified in any way, it will be updated here. Regularly checking and reviewing this page ensures that you are updated on the information which may be collected, used (and under what circumstances), and if it may be shared with other parties (if at all). If we believe that the modifications are material, we will notify you of the changes by posting a notice on the Website, or emailing you at the email address provided to us by you, and as we may deem appropriate. What constitutes a material change will be determined by us, at our sole and absolute discretion. In this Policy “you”, “your” or “Users” refers to the users of the Website. 

 

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website www.yourbusinessname.com.au, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable] and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

WC Plus will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us via [email protected]